Management Team

Angela Dixson
Angela Dixson


Mark Wallace Gitelson
Mark Gitelson

Senior Vice President, Marketing
Safety Compliance

Alberto Hoyos
Alberto Hoyos

Executive Vice President,
Physical Operations

David Hoyos
David Hoyos

Director of Field Operations
Safety Compliance

Marco A. Del Barco
Marco A. Del Barco

General Manager

Mission Statement

As a service company among services companies, EXTRA CLEAN is sternly dedicated to remain in the industry forefront, providing its customers with a consistent high level of service, with competitive pricing. We will achieve this through our commitment to proper training of all employees that include jobsite safety, product usage, and general job instruction through organized classroom study, along with ongoing job performance evaluation in the classroom and at the jobsite.

Our mission has always been, and will continue to be to “give the customer more than they expect”. EXTRA CLEAN will earn customer loyalty, and we are committed to job safety, professionalism, and dependability.

If for any reason our performance falls short of the customer’s expectations, we will, without hesitation, provide that customer with 100% satisfaction. Service is synonymous with customer satisfaction. This business attitude will always guarantee success.

Satisfaction Guarantee

If for any reason our performance falls short of the customer’s expectations, we will, without hesitation, provide that customer with 100% satisfaction.  Service is synonymous with customer satisfaction.  This business attitude will always guarantee success.

We know you have choices when it comes to your service provider for window cleaning, pressure washing, construction cleaning and specialty cleaning services at your home or buildings you manage, therefore, we are committed to providing you with the best service possible.

This is guaranteed, renewed each and every day.  We are not finished with a job until our customer is completely satisfied. This guaranteed does not have an “expiration date”.

Our guarantee is a living document and therefore this document always conforms to each and every customers expectations.

At EXTRA CLEAN , when the job is completed, our commitment to the customer just begins!

Green Cleaning

EXTRA CLEAN is committed to developing and maintaining an environment that enhances human health and fosters a transition toward sustainability, and to make every effort to operate our business in an environmentally responsible manner. We have adopted a commercial cleaning program that is designed to increase the health and quality of our buildings for the benefit of our employees, tenants and the environment.


EXTRA CLEAN is committed to comply with all applicable environmental laws and regulations, and recognize that reducing the environmental impact of our products and operations is an important part of the value we deliver to our customers. We strive to achieve environmental excellence and work with our employees, customers and suppliers to meet the environmental commitments below.

Expert Advice

Through our Green Cleaning program, EXTRA CLEAN becomes your green cleaning expert, always keeping up with the latest trends and processes. That way, you can be sure your green cleaning program contributes to the success of your business. We are committed to the environment.

Please Contact Us with any questions or requirements.

EXTRA CLEAN is committed to a green cleaning process and continuous improvement in:

  • Demonstrating institutional practices that promote sustainability, including measures to increase efficiency and use of renewable resources, and to decrease production of waste and hazardous materials, both in EXTRA CLEAN ’s operations and in those of its suppliers.
  • Promote relevant “Green” initiatives by way of our employees, strategic partners and suppliers.
  • Be guided by the principle of continuous improvement of environmental performance.
  • Enhancing the health of the building’s ecosystems that we service in the Mid-Atlantic Region.
  • Developing planning tools to enable comparative analysis of sustainability implications and to support long-term economic, environmental and socially responsible decision-making.
  • Encouraging environmental inquiry and institutional learning throughout the company.
  • Establishing indicators for sustainability that will enable monitoring reporting and continuous improvement.
  • Use of Green Cleaning Chemicals and Products
  • Cleaning products do not contain phosphates and are biodegradable.
  • Use of Micro-fiber dusting cloths and flat mops to collect dust and dirt. These can often be used to remove soils without the need for chemical compounds and can be reused for minimal waste.
  • Continuously review our Environmental “Green” Statement and ensure it remains appropriate to the nature, scale and environmental impacts of our activities and services.

Company Safety and Hazardous Communication Training Programs

The company safety and hazardous communication training program is designed to be implemented in both the ongoing safety classes as well as the workplace. This is a “living program”, that constantly changes to reflect new and better/enhanced safety methods. This safety program is reviewed by the Operations Managers, and in return, reviewed by the Crew Supervisors, who remain on the cutting edge of jobsite safety in the workplace.

It is important to remember to always THINK SAFETY. EXTRA CLEAN strictly adheres to all OSHA; ANSI, and window cleaning industry safety standards, regulations, and guidelines, such as the ANSI IWCA I-14.1-2001 Window Cleaning Safety Standard, plus EXTRA CLEAN ’s own safety guidelines. Further, as required, all crew personnel wear company hardhats, safety vests, as well as hard tipped work shoes, and safety goggles should the job be located at a new construction site.

All personnel, before hired, have their references checked, and are both interviewed and demonstrate their ability to perform their specific duties and responsibilities. Personnel are instructed in the use of products and cleaning equipment. MSDS sheets are explained and discussed. Further we have a zero tolerance drug policy and as such, we conduct random drug testing.

We perform safety sessions for experienced as well as entry level personnel. These sessions vary from a minimum of quarterly to six (6) times a year. In addition to safety issues, these sessions teach correct product use, and review new products available. The Operations Manager reviews all product MSDS (as mentioned above) and product information sheets in order to be aware of the safe usage of each product, and to be aware of the products’ health hazards; required protection; special handling, and general requirements.

In our industry, EXTRA CLEAN complies with myriad of OSHA Regulations (e.g. OSHA Regulation Part 1910.66, including Appendix C ) and ANSI Standards (e.g. ANSI IWCA I-14.1-2001 Window Cleaning Safety Standard).  Appendix C of the aforementioned 1910.66 OSHA Regulation is of special significance to our industry due to its reference to roof anchor systems; inspection frequencies, inter alia, and as such, we provided a link to this OSHA Regulation, found on the webpage under “Regulations (standards – 29 CFR) for your review and information.  When navigating this OSHA Regulation entitled SubPart F – Powered Platforms, Manlifts, and Vehicle Mounted Work Platforms for Building Maintenance; go to section (g) Inspection and Tests, (2) Periodic Inspections and Tests (i) which is our reference to having the building’s roof anchor system tested annually by a Qualified Person.

General High-Rise Safety Review

The following listing outlines general high-rise safety guidelines to be reviewed with all crew Supervisors and crew members.

  1. Safe primary and secondary roof tie off anchor points
  2. Proper procedure/location to “suit up” in fall protection equipment
  3. Roof with and without parapet walls
  4. Uniform, and use of safety goggles
  5. Jobs to be performed on single Rope Descent Systems (RDS) and on rolling or power scaffolding
  6. Use of various types of descent cylinder devices
  7. General condition of roof/weight factors
  8. Descent methods (steady and free-fall)
  9. Buddy rescue systems (not less than two persons when doing high-rise work)
  10. Single person rescue (Use of an ascender and 1/2″ or 7/16″ rope lines)
  11. Use of safety gloves
  12. Evaluate use of transportable equipment (counterweights)

Safety Violation/ Recommendation Program

The Operations Managers randomly visits all job sites and checks the performance of crew Supervisors and crew members. Should any Division’s crew Supervisor or member be observed in violation of any safety procedures, that individual will be required to attend a special safety review class and may be subject to a fine for repeat violations.

Additionally, the Operations Manager identifies and rewards any company individual who suggests new safety method(s), or whose Supervisor confirms that an individual constantly follows all safely requirements. The company policy achieves a dual purpose, i.e. the field personnel do not just think of safety requirements in negative terms, but rather safety performance is rewarded—this is positive. It is important to have all field personnel continually thinking of SAFETY in the workplace.

Window Cleaning Division Specific Safety Review


Prior to and following each day’s work, each crew member, with their Supervisor, checks all fall protection equipment for wear and tear, including equipment systems check, to make sure that all equipment is safe and properly operational.

In addition, the Operations Managers check, on an impromptu basis, personnel equipment as an added safety measure. Any equipment to be found unsafe or not properly operational is immediately pulled from use and returned to the office for inventory reordering.

Construction Cleaning and Specialty Cleaning Division Specific Training

Crew members are instructed that at the job site, they must wear, as required, hardhats, safety glasses, safety vests, and hard-tipped shoes. All personnel are taught about the chain of command, including one-on-one communication with fellow workers and other customer and subcontractor employees. Special emphasis is given to instructing all personnel in being aware of any potential safety hazard either in their immediate working area, or something observed outside their immediate working area. In either case, the personnel are explained that they may be exposing themselves to a hazardous situation, and that they must immediately report any noted incident to their supervisor. Another specific area of safety training includes product dilution and mixing of one product with another. The personnel are made aware of either dangerous chemical reactions, or the results of improperly diluted products.

Service Area

Greater Metropolitan Washington, D.C. and Baltimore, and Ocean City, MD and Delaware beach resort Areas